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When you decide that you want to outsource some of your non essential business processes, you often need to put a great deal of trust in the business process outsourcing company (BPO) that you choose to use. A good way to relieve some of this uncertainty is to have a better understanding of what distinguishes a good business process outsourcing company from a bad one.

The key to your business process outsourcing company doing a good job is their understanding of your needs. You, as the client, are paying them to deliver you with a service. Through using them you should enjoy an improvement in the services you provide as well as a reduction in cost. In addition to this, the business process outsourcing company must deliver their service in line with your company’s philosophy and values.

Good business process outsourcing companies must have both the expertise and resources to deliver results within very tight margins. More importantly perhaps, is their ability to understand the needs of your company. In order to be satisfied that you have chosen the right business process outsourcing company for your requirements they must have a deep and substantial business transformation consulting procedure which precedes any action on your behalf.

In order for a BPO company to fully understand your needs – and deliver services accordingly – they need to approach things the same way as you do. There is no use using a company that is likely to present you with the options that are available to them and make you choose between them. In order for you to get the best results for your business your chosen BPO company needs to work with you, to find the best solution for you. This means that the BPO you choose needs to gain a full understanding of the overall aims of your business as well as the desired outcomes of the outsourcing. This level of business transformation consulting is likely to take longer than most consultation procedures, but it will be well worth it in the long run.

Business transformation consulting is an essential process which enables BPO companies to fully understand their client’s needs. You should only consider using BPO companies that not only have a substantial business transformation consulting portfolio, but that can also outline for you their proven consultation procedure. With this evidence of an in depth consultation phase coupled with wide reaching expertise and resources, you will be able to relax in the knowledge that your services, and your business, are in good hands.

You’ve established your company. You’ve hung out your shingle, printed up those marketing brochures, and launched your website. You may even have found your first few clients. Now what?

You can certainly continue to build your business through referrals from those first few satisfied customers. But that takes time because consulting and training industries are essentially relationship-driven. To leverage your contacts and build your business more quickly, consider the advantages of partnering with established companies that have already developed a solid client base, a recognized brand, and a solid product or service. Build partnerships with these organizations to give and get leads, referrals, and introductions.

At NetSpeed Leadership, we offer a consultant partner program to allow independent consultants to affiliate with us. Essentially training consultants become our partners in reaching out to our prospects and clients. We provide regular sales leads, a high-quality website, web conference demonstrations, paid search advertising, marketing and sales support tools. We coach our consultant partners through the sales process, help them prepare proposals and support them through the training implementation. Consultants who affiliate with us consider us to be their strategic partner, helping them provide a level of product and service that they might not be able to offer on their own. In return they make training delivery fees and commission on sales.

One of our colleagues is a frequently published author and a recognized expert in his field. He was approached this year by a start-up training company that wants to develop an online training program using his content. He provides the instant name recognition, golden reputation in his industry, and the content. They provide the instructional design, marketing, operation, and sales resources. He’s thrilled because he has no interest in developing an online training program but he wouldn’t mind the additional revenue stream. They’re thrilled because their time to market is significantly reduced and they get a fast start with an established client base when the program is ready.

NetSpeed Leadership occasionally affiliates with organizations that complement our product and service offerings. For example, we recently launched a customer service training program and we’re now working with a strategic partner to offer a customer service dashboard that will allow customers to identify and track their service metrics. This is an enhancement to our product that we value but don’t have the resources to develop internally. Our strategic partner hopes to gain access to our new clients, while we benefit from offering a sophisticated tracking system as a product enhancement.

In thinking about potential strategic partners, ask these kinds of questions:

What types of partners could enhance my product or service offering?
For example, a human resources consulting firm might consider partnering with a compensation expert, or an independent trainer might partner with a larger training vendor.

What does my company have to offer a strategic partner?
As a consultant you might offer to donate labor upfront to produce a product or service that would enhance your strategic partner’s business offerings (assuming, of course, that you would receive a portion of revenue down the road).

What strategic partners could extend my reach nationally?
Perhaps you’ve developed a good client base in your region but believe that you might be able to develop your business in other parts of the country. In this case, look for partners of similar size that are operating successfully in their regions and see if you can build on each others’ regional business with complementary service offerings.

What strategic partners could extend my reach internationally?
The world is growing increasingly inter-connected. There may be consultants or trainers in other countries that would be delighted to partner with you to open up their markets. You provide the intellectual capital, tested models, and operations support while developing business in a country or two that you might want to visit.

In any of these potential partnerships, you will want to ensure that your conversations are well-documented, that you sign non-disclosure agreements to protect your intellectual property, and that you conclude any agreements with solid legal contracts which spell out clearly your business arrangements. At the same time, trust your instincts. If you believe that your potential strategic partner is untrustworthy, for heaven’s sake, don’t move forward.

There is one final advantage of affiliating with strategic partners: the joy of collaborating with smart people to create great results!

The Fire Safety Order of 2006 legally requires businesses to except full responsibility in the detection and prevention of fire hazards, fire consultants are able to help you comply with this order, bringing peace of mind to the business owner. A trained and experienced consultant is able to efficiently adhere to the Fire Safety Order and keep your business safe.

The Fire Safety Order was put in place in 2006 and replaces and combines many older requirements into an all encompassing measure. The order requires business owners to assess fire risk in their building and develop an evacuation plan in case of a fire. This order is meant to reduce the overall risk of fire and hold a business responsible for maintaining the safety of patrons and people on the premises.

Thankfully, The Fire Safety Order deems it acceptable for a Responsible Person to oversee the assessment and precautionary steps taken by a business. Relieving some of the pressures placed upon businesses to complete a thorough examination and produce a professional fire response and evacuation plan personally. Because of the expected level of quality desired by the Fire Safety Order the employment of a consultant is highly recommended. Fire consultants are an acceptable and efficient option for any business owner or employee who does not have the time, energy, or knowledge to conduct a comprehensive fire inspection and execution of an effective fire plan.

Using fire consultants is advantageous to a business owner in many ways. Of course, safety is the major concern. With an experienced professional a business can be sure the works required under the Fire Safety Order are performed professionally and thoroughly. Staff can be trained to take daily fire precautions, fire containment, and evacuation procedures. Other preventive measures fire consultants regularly address include the writing of health and safety manuals, filling of fire extinguishers, and checking of alarm and sprinkler systems.

Only a trained and experienced individual is able to perform these duties at the highest level of quality and safety. Additionally, by utilising the services of fire consultants, a business can avoid the time and effort needed in finding proper paperwork for your specific building type, reading lengthy manuals, and filling out bothersome worksheets correctly and precisely.

Achieving the maximum amount of safety and efficiency when adhering to the Fire Safety Order is the main goal of any consultant. A business owner is responsible to conduct a full assessment of fire risk and development of an action plan. Without the proper knowledge and the dedication of a considerable amount time and energy completing this job thoroughly is virtually impossible. The services of a fire consultant relieve the many pressures set forth by the Fire Safety Order on the business owner and employee.

Through the use of fire consultants the uncertainties regarding safety are cleared, comprehensive precautionary measures are taken, effective fire plans are established, and staff are trained to respond to situations in a responsible and effective manner. These measures will insure that your building has the lowest possible fire risk, and in case a fire does break out, essential measures will be taken to protect your business and the people associated with your business. Employing a professional fire safety advisor will instill confidence and reassurance in customers, employees, and self.

Consulting is also about continuous learning. As you consult, you will be regularly in conversations with clients and client staff who are knowledgeable in their fields and probably read the same trade journals, magazines, online articles, etc. that you can.

As a consultant, you have to maintain your credibility with them so you will need to stay at the top of your game which makes continuous learning a requirement so make this a part of every day. Read at least one thing related to your industry and profession every day – stay sharp to maintain your credibility with those you consult to.

Secondly, certifications also build your credibility, show you have done the work, and help you get consulting engagements. Every industry and profession has courses and certifications you can get that potential employers ask for – get them – they will earn you money!

Overall if you are doing management consulting, there is the Institute of Management Consultants certification in the USA and the Certified Management Consultant certification in Canada. This is very good to have but will take a few years to get – you can get some course exemptions for University classes taken which can shorten the program for you when you apply.

Every large consulting organization you will be competing against put their people through it and some clients won’t let you get through the door to consult unless you have this certification or are at least enrolled in the program and show the enrollment on your resume.

In the technology and project management professions, there are also a number of certifications and diplomas you can get and any you do get, be sure to put on your resume and on the bulletin boards where you document your bio. These become keyword searches recruiters look for when they are trying to find resources for engagements. Just read a few resource required notices on Dice put out by recruiters and you will see what I mean.

There are many certifications out there you can get. For instance, if you are working to integrate financial systems applications for clients, you can get certifications for such applications as SAP, Oracle Financials and JD Edwards.

If you are a Business Process Re-engineering or organizational efficiency expert, strive to become a Baldridge Examiner or get certified for Six Sigma.

Microsoft has over 100 certificate courses that they offer and full programs such as the MCSE (Microsoft Certified Systems Engineer) program that you can take a series of courses in and complete – and resourcers do look for this one on a resume if you are an IT professional.

The big one in HR is the CHRP certification – Certified Human Resource Professional.

In the financial world, it’s the Chartered Accountant and Certified Management Accountant designations to go after.

So there are a number of certifications out there that will help you to be a recognized professional and these will help you in your consulting career. Do not stop learning and building your resume. Over time, you will be able to command the higher chargeout rates if you do!

The unexpected world storm, known as the internet, which impacted our planet in recent years, has touched every single aspect of both our personal and working lives. After wreaking havoc on life as we knew it; now in its wake, it has now opened up brand new waters to us, stocked full of immense business opportunities for the brave to navigate and fish. In building your online business, you probably noticed that the world of Internet marketing is highly complex. It certainly is always changing. Therefore, you need to stay current on the discipline. However, you have a myriad other business activities to attend to weekly. That’s where choosing excellent SEO services comes in.

They specialize in services that deliver relevant visitors to their clients’ websites. This is what you need if you hope to expedite the growth of your business. Highly targeted, relevant traffic is traffic that more often than not converts to paying customers. Your ecommerce site relies on this type of traffic to give you significant ROI for resources invested.

An SEO (search engine optimization) consultant has this website optimization as their focus. They tailor the full complement of their service’s offerings to suit your business. They understand that different types of business websites require different site content, site architecture and more. Here are seven things that professional SEO consulting services offer:

Site Navigation

Having a user-friendly website is essential to keeping your visitors on your site. A quality SEO services enterprise ensures the seamless and smooth navigation of your website. They create easy to see and use navigation bars and tabs.

They ensure that your pages logically progress from one to the other. They also ensure links work properly to carry your visitors deeper into your website. They make it easy for your web visitors to get back to your homepage.

Site Map Generation

Your site map is a list of your web pages. It makes navigation of your website easier for users. It also contributes to improved search engine optimization of a website. It does so by making sure that search engines can find all your pages.

This means they present these pages to their users. This increases your SERP positioning and contributes to higher page ranking. A good SEO consultant works to ensure you have a proper site map to gain exposure for your business.

Keyword Research and Competitive Analysis

An expert consultant works to ensure you’re using keywords properly on your site. This entails stocking your content with keywords and keyword phrases suited to your niche. This includes appropriate long-tail phrases.

An SEO consultant understands competitive analysis for keywords as well. This ensures you choose keywords and keyword phrases with less competition on the market. Fine-tuning keywords to match your potential customers’ searches exactly is what they help you achieve.

SEO Tag Generation

Here, an Internet marketing consultant creates the proper meta tags for your website. This assists search engines in finding and indexing your site. Consequently, more web searchers come across your listing because you rank higher on SERP listings. Meta tags they help generate include title, description and keywords on each page of your site.

SEO Friendly URL Generation via Mod-Rewrite

Expert SEO consulting services offer work that makes optimum use of URLs. They make use of mod-rewrites to form SEO-friendly URLs with the right keywords in the addresses. Mod-rewrite is an Apache module for rewriting URLs. This rewriting happens inside the Apache server. In essence, the browser’s address bar still shows the requested URL, but Apache sends back the content at a different URL.

“From Scratch” Website Building

An SEO consultant can take your basic idea for a website and make it a reality. This minimizes the time and effort, and of course stress, of doing it yourself. Like a baker mixing elements necessary for bread, the consultant mixes technical elements to create an optimized website.

They ensure your website has the precise site architecture, content and incoming link anchor text required. They also ensure your website has the appropriate incoming link variations and link relevancy. They ensure the consistent use of URL structures and do many other tasks to make your website attractive to search engines.

Makeover of Existing Websites

Do you have an existing website that needs tweaking? A good consultant keeps the good and eliminates ineffective site elements. What’s working well stays working, while the rest of your site gets an enhancement to increase its effectiveness.

Take time to explore the options available to you when it comes to choosing an Internet marketing consultant. Quality SEO services include expert technical work from professionals attuned to the unique requirements of the Web. You fast track the growth of your business through using an expert consultant dedicated to your success.